How It Works
How Rapid Plumber Watford Works
Rapid Plumber Watford is a single phone number sitting in front of several independently owned plumbing and heating firms around the town. Ring 07360 270663 and we pick the firm that is nearest, free and right for the fault. That firm turns up, not us. Nobody on our line pretends otherwise.
Consider what Watford asks of a plumber in one evening: a cylinder leaking in a Whippendell Road terrace, a combi dead in a Cassiobury semi, a gully backing up in Callowland. One van cannot do all three, and a network can. It also means the odd job, such as an unvented cylinder, goes to a firm that fits them routinely.
Geography helps too. Holywell is about a third of a mile from our base, Cassiobury half a mile and North Watford a mile and a quarter. A partner already working nearby spends less of the job stuck behind hospital and stadium traffic on Vicarage Road, so the call can turn into a visit sooner.
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How It Works
Five Steps Between Your Call and a Fixed Fault
- 1
You ring the line, or fill in the form
Say what is wrong and where. We take it from there.
- 2
We look for the closest firm that fits
Free, nearby and suited to the fault, in that order of usefulness.
- 3
A text tells you who to expect
The partner company's name reaches your phone before anyone reaches your door.
- 4
Quote in writing, then repair
You see the figure on paper before a spanner is lifted.
- 5
The firm bills you; we keep hold of the case
Pay the company that did the work. Our line takes no money.
Step by Step
What Each Step Involves
You ring the line, or fill in the form
Use 07360 270663 or the form, with your address and a line on the fault. Somebody is on the line whatever the hour, so a 3am flood and a service for next month both begin the same way. We commit to no price and no arrival time on that first call.
We look for the closest firm that fits
A seized stopcock and a locked-out combi need different skills, so we weigh the fit alongside the distance. We aim to ring you back inside about ten minutes with a company name, and say so if a freezing morning stretches that.
A text tells you who to expect
When a firm confirms, we text its name and details. On resident-permit streets in West Watford we also pass on anything about visitor vouchers, so the van is not left circling.
Quote in writing, then repair
The firm inspects the fault and itemises parts, labour and any call-out. Pipework follows the Water Supply (Water Fittings) Regulations 1999, and gas and heating jobs follow the Gas Safety (Installation and Use) Regulations 1998 plus the maker's instructions.
The firm bills you; we keep hold of the case
Once the job is finished the partner issues the invoice and collects payment itself. If anything is off afterwards, ring 07360 270663 and we take it up with the partner for you.
Why It Works
What the Network Gives You
A closer firm, a better-matched firm, and one number that does not change.
Less distance to cover
Firms are spread around the town, so the nearest free one picks up your job instead of a lone crew driving across Watford from its last call.
A firm that does this job often
Drain collapses, shower valves and combi faults are separate trades. We send each fault to a company that deals with it week in, week out.
One number from start to finish
Even though a separate company does the work, you only ever ring 07360 270663. If it goes sideways, that is the number that picks up.
Frequently Asked Questions
Are the people who turn up your own employees?
No. Each job is carried out by an independently owned local plumbing or heating company from our partner network. We answer the call, choose the firm that is closest and suits the fault, and text you its name before it arrives. You should know who is at the door and who you are paying, so we state it openly.
Who gets my payment?
The partner company that did the work. It sends the invoice and collects the money itself, on the terms in its written quote, and we handle no invoices or payments for the job. The firm that fixed it is the firm you settle up with.
How will I know the visitor is genuine?
We text you the partner company's name and details once it confirms, before anyone arrives. Compare the name on the van or the card with that message. If they do not match, ring us before work starts and we will sort it out with you.
What arrival time can you promise?
None, because it depends on which partner is free and how far away it is. We aim to ring you back within about ten minutes with a company name, and we tell you honestly when match-day traffic on Vicarage Road or a cold snap means a longer wait. Nearby firms usually arrive sooner.
Who do I ring if the repair is faulty?
Start with the partner company, since it did the job and can put it right fastest. If that goes nowhere, ring 07360 270663 and we chase it for you. We cannot guarantee an outcome and we are not responsible for the partner's work, but you are not left to argue alone.
Can you quote a price when I ring?
No. Only the partner firm can price a fault, because it has to see it first. You get a written quote before anything starts and you agree it then. Published ranges show roughly what jobs cost, but the quote is what counts. Our terms cover the detail.
Ring Once and Let the Line Find the Firm
Watford, West Watford, Cassiobury, North Watford, Holywell and Leggatts. Call 07360 270663.
07360 270663